We ship from Melbourne, Victoria, Australia
For in stock items please allow up to 1 business day for your order to be dispatched. For pre-ordered items please refer to our product descriptions for shipping time-frames.
All of our orders are sent via Australia Post in recyclable post bags.
We offer a flat rate shipping service of $7 for standard shipping and $12 express shipping Australia wide. We offer free express shipping on orders over $200 Aus wide.
Once shipped, orders will take approx. 3-10 days to arrive. They may sometimes take longer during busy times or due to weekends, public holidays etc.
All customers are responsible for customs/imports duties & taxes. Mahli is legally required to declare the full value paid on shipments and must include an invoice for customs should they require it.
We recommend contacting your local custom office for further information.
If your order is lost in the post Mahli The Label can offer you a store credit if your parcel is deemed lost by Australia Post.
Please note:
All orders are shipped to the postal address provided. Our systems may not pick up if your street number is invalid or the address contains spelling errors etc. It is the customers responsibility to supply the correct address. If you have had issues with Courier services finding your address, please consider an alternative delivery address.
If you have concerns about your order or require your order by a certain date please send us an email at customercare@mahilthelabel.com with enough time to allow for shipping, we will do our very best to get it to you in time.
Team Mahli xx
