For in stock items please allow up to 3 business day for your order to be dispatched. During sales, please allow extra time for your order to be shipped. For pre-ordered items please refer to our product descriptions for shipping time-frames.
Our sold out products are sometimes available for pre-order. Pre-order timelines are estimations only and are subject to change. We will keep customers in the loop if there are any delays exceeding the estimated timeframe.
All of our orders are sent via Australia Post in compostable post bags.
We offer a flat rate shipping service of $7 for standard shipping and $12 express shipping Australia wide. We offer free shipping on orders over $150 Aus wide and free express shipping over $300.
Once shipped, orders will take approx. 3-10 days to arrive. They may sometimes take longer during busy times or due to weekends, public holidays etc.
All customers are responsible for customs/imports duties & taxes. Mahli is legally required to declare the full value paid on shipments and must include an invoice for customs should they require it.
We recommend contacting your local custom office for further information.
MAHLI take no responsibility for lost or stolen packages.
All orders are shipped to the postal address provided. Our systems may not pick up if your street number is invalid or the address contains spelling errors etc. It is the customers responsibility to supply the correct address. If you have had issues with Courier services finding your address, please consider an alternative delivery address.
If you have concerns about your order or require your order by a certain date please send us an email at firstname.lastname@example.org with enough time to allow for shipping, we will do our very best to get it to you in time.
Team Mahli xx
Here are some tips to help your Mahli garment last for many years to come.
Cold hand wash only
Avoid the use of fabric softener, and never use bleach
Do not machine wash
Do not tumble dry
Avoid wringing the fabric. Because of the way our fibres are structured, over-handling can cause damage.
Hang dry in the shade
If you feel as though your garment has shrunk steam your garment or use a warm iron. Start from the mid section and gently pull down, this will help relax the fabric back to its original size.
Here at Mahli we are passionate about finding ways to limit our impact on our mother earth.
Sustainability in fashion is at the forefront of many peoples minds and one very close to our hearts. We feel applying sustainable practices is very important.
The goal of sustainable fashion directly aligns with Mahli The Labels brand ethos, and we pledge to concentrate on the value of local production and focus on prolonging the life of the garment by increasing its quality, reducing waste and minimising our impact on the environment.
We keep sustainability in mind during our entire manufacturing process.
Made to Order
Each MTL piece is carefully hand made to order or ordered in limited quantities. We do not hold warehouses of excess stock and minimal waste is created.
All of our garments are hand-dyed and manually printed.
No Plastic Packaging
We are passionate about limiting our use of single use plastics. We do not use any plastic in the packaging of our online orders.
Thank you for supporting our sustainability pledge!